Author Archive: Customer Service
Request for inspection of Petzl low-stretch kernmantle ropes
*** THIS ALERT IS NOW CLOSED *** One of Petzl’s clients found 2 critical defects on his Petzl low-stretch kernmantle ropes. To date, no other client has reported similar defects to us, and no accident or injury is known. Please read the information below and, if necessary, inspect your ropes. Request for inspection of Petzl […]
Continue readingAstro Strap Keepers
*** THIS ALERT IS NOW CLOSED *** Petzl has been advised by some training centres, that there is a sliding effect on the ASTRO ventral adjustment buckles. After investigation, Petzl has reported: ASTRO harnesses have been equipped with aluminium buckles, specially designed to remain smooth during adjustment in a dirty environment. In a clean environment […]
Continue readingPodium Straps Replacement
*** THIS ALERT IS NOW CLOSED *** It has been brought to our attention that on the 2018 Podium (S071AA00), the suspension straps are not as described in the Technical Notice that accompanied the Podium when sold. The loops are intended to be large enough to permit a karabiner to be threaded through them, but […]
Continue reading2019 Petzl PRO Range sneak peek
Petzl have just released their sneak peek at the new items for 2019. Take a look and see what’s coming… Typically the New Zealand estimated Release Date is about 6 weeks after what’s listed on petzl.com as we need to get them here! Also keep in mind this is an estimated release date from France, and […]
Continue readingChanges to the European PPE Laws
New PPE Regulation 2016/425: what’s changed? The 30-year-old PPE Directive 89/686 has been replaced by PPE Regulation 2016/425. The following FAQ contains more information on the impacts and rollout of the change. This will not directly impact the use of your Petzl gear in New Zealand, but it will change the appearance and content of […]
Continue readingPetzl Carabiner Shapes
A good choice of carabiner shape can increase ergonomics and safety for certain uses. The shape of the carabiner frame has an influence on: • major axis strength • load distribution • gate opening size, and capacity • strength in certain positions • ease of handling Another less obvious effect is the balance of the […]
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